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migrationuser Oct 15, 2009 09:48 AM
2 things.

installed vmware player version and community

changed mail setup to localhost with root@localhost as from address in both site admin and admin areas.

I am running it behind a firewall, but smtp out is enabled.

I add users, it goes through, but since there is no way to get the password except through email, I cannot get users situated only the siteadmin. Monitoring my physical firewall I can see 5 dns requests but that's about it.

one other thing, I updated the siteadmin icon, but it's not showing in the air client?
Replies (9)
migrationuser Oct 15, 2009 09:49 AM
Icons appeared after quiting air app, but still have mail new user issue.
migrationuser Oct 15, 2009 09:49 AM
Hi psychoboogie,

You'd find that the emails did probably go, but a lot of service providers (gmail / google apps for example) reject email from invalid FQDNs - so that's why root@localhost is a bad choice for a from address, please use as from email and emails will go. We'll probably be changing the default from address in the next release because of this.

The siteadmin user can re-issue password reset emails from the User management (the same place that you created the users), as well as physically go and set a new password for a user if required (by editing their profile). Look for it, it's there.

The desktop client caches avatar pictures for faster loading, to refresh this cache simply press Ctrl + F5 when focused on the client, or press the Clear Cache button in the options dialog, and the avatar will refresh.

P.S. Come follow us on twitter: (me) and participate in the discussion. Most Cynapse people can be found there as well. :)

Thanks for trying out,
Dhiraj Gupta.
migrationuser Oct 15, 2009 09:49 AM

I show all users, click on the username to pull up the user properties and it gives me

name, email,location,language,biography, home page, editor, listed in searches, portrait

no password change.

there is group permissions tab, but it's somewhat hidden.



does not pull up the user for the name that's entered in the system.

sorry just not seeing it. will add you to my twitter profile.. thx
migrationuser Oct 15, 2009 09:49 AM
Hmm... yes. I also noticed some CSS styling issues - regarding action tabs in this screen, will make a note of this.

The setting of user's passwords administratively is available in internal zope interface http://siteip/acl_users/source_users/manage_users in any case, so that should help - you need to login with siteadmin user to be able to access this zope management interface (ZMI) screen. Note that all URLs under /manage scheme are low-level ZMI screens that provide a low-level access to objects but many actions are dangerous and most actions are not confirmed with a warning - so do be careful (unless you have some knowledge of internal workings).

Dhiraj Gupta.
migrationuser Oct 15, 2009 09:49 AM
I am having the same problem with emails not being sent to the users. I would really like to get this working. I have opened out smtp ports on both the server and router firewall.

I have tried to use the link above but it would not work.

I have found the acl_users for cynin and added a user to this but when I log in it says they have insufficient premission even though I have ticked all of the permissions options

Thanks in Advance

migrationuser Oct 15, 2009 09:49 AM
Hi Sarah,

Do not use the acl_users screen to *add* users, that will not work - this screen can only be used to reset somebody's password. You create a user normally (from the user management screen in interface) and then come to the acl_users screen, click on the password link to set the password if the email did not reach. Btw, checking reset password checkbox in the user management interface of screen (after you click show all button), and then clicking apply will resend the password email link. Users can individually do a forgot password as well - if you manage to fix your email settings, read on.

Email not going can happen because of several reasons, most typical of these is the one I mentioned where the receiving mail server rejects it thinking it's spam (like above). Did you set the from address in mail settings in the interface? Did you take care that (especially firefox does this) your siteadmin username and password did not get filled into the esmtp settings (for secure smtp) prior to saving the setttings?

After checking this, you can check if mail is stuck using mailq command and further go into /var/logs to check if something's wrong with outbound mail.

Does *any* email ever get out of the server? Two different email mechanisms are in use - subscribed notification email activity logs are available separately inside <buildout>/var/maildrop folder.

Dhiraj Gupta.
badgeriashwin Mar 26, 2014 01:14 PM
I cannot send mail to user when creating a new user. I have set up the SMTP server as localhost and the SMTP port at 25. I have also set the From Address to which is set at microsoft outlook. Please help.
badgeriashwin Apr 02, 2014 11:20 AM
I got the mails working after typing the SMTP Site as and Port as 25 and typing the username and password in the ESMTP username and password section.